Frequently Asked Questions
Do I need to create an account to view products or services?
No. You can browse all products and services on our website without creating an account.
When is login required?
Login is required only after booking or payment to access invoices, order history, and customer dashboard features.
How do I book a service or product?
Simply select the product or service, click on Buy or Book, fill in your details, and proceed to secure payment.
What payment methods are accepted?
We accept secure online payments via UPI, Debit/Credit Cards, and Net Banking through trusted payment gateways.
Is advance payment required?
Yes. Full payment is required before service confirmation or product processing. Any additional work will be charged separately.
How will I receive my invoice?
Invoices are generated automatically after successful payment and can be downloaded anytime from your dashboard.
Are prices fixed or can they change?
Prices displayed are starting prices. Final pricing may vary based on work complexity or additional requirements.
Do you provide home service?
Home service availability depends on the service type and location. Please contact us to confirm.
Are products delivered to my address?
Most products are available for local pickup. Delivery may be arranged separately based on availability and agreement.
What if my payment fails?
If a payment fails, you can retry the payment securely using the Retry Payment option without placing a new order.
How long does service delivery take?
Service delivery time depends on the type of service and workload. Estimated timelines are shared after booking.
Can I cancel or get a refund?
Refunds and cancellations are handled according to our Refund & Cancellation Policy available on the website.
Is my payment information safe?
Yes. All payments are processed through secure third-party payment gateways. We do not store card or UPI details.
Do you offer GST invoices?
Yes. GST invoices are provided where applicable, based on service or product type.
How can I contact support?
You can contact us via phone or WhatsApp using the number provided on our Contact page.
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